Utility companies are constantly adapting to new technologies as they emerge onto the market, and that creates significant integration challenges.
Our integration team help you navigate these challenges, with engineers who have the breadth of skills needed to handle the most complex transformations – whether you’re building new elements into a legacy system, or integrating them with the latest Oracle products.
Because of the complexities involved, we prefer to work as closely as possible with our customers – effectively becoming part of your team. Starting with the high-level design, we’ll help you define the scope of the project and advise on the architecture: what do you need to achieve from the integration? How will those needs change as your system grows?
Once we have defined the process and drawn up a service contract, our team will start the mapping. We’ll keep you updated on progress, fix any issues that arise and provide guidance and training for your staff via phone, video calls and workshops to help them understand the new system.
We also take a proactive approach to add value to your system. By proposing fresh integrations and services – administration systems for the physical network, for example, or a new CRM system – we can improve the speed and quality of your system, and help to drive down costs.
Our skills include:
- Business process monitoring (BPM)
- Platform integration
- Solution integration
- Service-oriented architecture (SOA) advice
